Resolved
This maintenance window has been completed.
Posted Feb 18, 2026 - 17:07 UTC
Update
Partner Portal migration - completed
Posted Feb 18, 2026 - 15:37 UTC
Update
Partner Portal migration - running validation
Posted Feb 18, 2026 - 14:56 UTC
Identified
Plume Japan Production Cloud is under maintenance due to a partner Portal migration - start. An event will be created here denoting the completion of the maintenance.
Posted Feb 18, 2026 - 14:04 UTC
This incident affected: API (App login APIs, Subscriber location APIs, Subscriber device summary APIs, Subscriber device detail APIs, Subscriber node (Gateway or Extender) APIs, Subscriber summary APIs), Onboarding services network connectivity (Onboarding - Subscriber cloud assignment redirector, Onboarding - Subscriber cloud controller, Onboarding - Subscriber network statistics collection), AWS infrastructure (AWS athena-ap-northeast-1, AWS docdb-ap-northeast-1, AWS dynamodb-ap-northeast-1, AWS ec2-ap-northeast-1, AWS ecs-ap-northeast-1, AWS eks-ap-northeast-1, AWS elasticache-ap-northeast-1, AWS elasticsearch-ap-northeast-1, AWS elb-ap-northeast-1, AWS glue-ap-northeast-1, AWS kms-ap-northeast-1, AWS lambda-ap-northeast-1, AWS rds-ap-northeast-1, AWS s3-ap-northeast-1, AWS emr-ap-northeast-1, AWS route53-ap-northeast-1), Misc services (Optimizer, Guard, Overlord), and Misc. 3rd Party Infrastructure (Heroku, 3rd Party Services).