All Systems Operational

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Welcome to the AP Production Cloud component availability tracking page.
Release notes are available through Plume Partner Portal

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
App login APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber location APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber device summary APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber device detail APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber node (Gateway or Extender) APIs Operational
90 days ago
100.0 % uptime
Today
Subscriber summary APIs Operational
90 days ago
100.0 % uptime
Today
Onboarding services network connectivity Operational
90 days ago
99.94 % uptime
Today
Onboarding - Subscriber cloud assignment redirector Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber cloud controller Operational
90 days ago
100.0 % uptime
Today
Onboarding - Subscriber network statistics collection Operational
90 days ago
99.84 % uptime
Today
Misc services Operational
90 days ago
100.0 % uptime
Today
Optimizer Operational
90 days ago
100.0 % uptime
Today
Guard Operational
90 days ago
100.0 % uptime
Today
Overlord Operational
90 days ago
100.0 % uptime
Today
AWS infrastructure Operational
AWS athena-ap-northeast-1 Operational
AWS docdb-ap-northeast-1 Operational
AWS dynamodb-ap-northeast-1 Operational
AWS ec2-ap-northeast-1 Operational
AWS ecs-ap-northeast-1 Operational
AWS eks-ap-northeast-1 Operational
AWS elasticache-ap-northeast-1 Operational
AWS elasticsearch-ap-northeast-1 Operational
AWS elb-ap-northeast-1 Operational
AWS glue-ap-northeast-1 Operational
AWS kms-ap-northeast-1 Operational
AWS lambda-ap-northeast-1 Operational
AWS rds-ap-northeast-1 Operational
AWS s3-ap-northeast-1 Operational
AWS emr-ap-northeast-1 Operational
AWS route53-ap-northeast-1 Operational
Misc. 3rd Party Infrastructure Operational
90 days ago
99.72 % uptime
Today
Heroku Operational
90 days ago
100.0 % uptime
Today
3rd Party Services Operational
90 days ago
99.24 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 20, 2026

No incidents reported today.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Maintenance: Partner Portal migration - start
Resolved - This maintenance window has been completed.
Feb 18, 17:07 UTC
Update - Partner Portal migration - completed
Feb 18, 15:37 UTC
Update - Partner Portal migration - running validation
Feb 18, 14:56 UTC
Identified - Plume Japan Production Cloud is under maintenance due to a partner Portal migration - start. An event will be created here denoting the completion of the maintenance.
Feb 18, 14:04 UTC
Access to service is disrupted
Resolved - Plume's statuspage provider is currently experiencing infrastructure issues which may be causing problems which this page. We are observing healthy status within the Plume platform. This incident has been resolved.
Feb 18, 03:43 UTC
Investigating - Service access has been disrupted since 2026-02-18 01:24:22. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Feb 18, 01:29 UTC
Access to service is disrupted
Resolved - This incident has been resolved.
Feb 18, 01:14 UTC
Investigating - Service access has been disrupted since 2026-02-18 00:05:58. Users might experience trouble accessing the mobile app and backend support tools used for monitoring and onboarding. Plume's engineering team is investigating the issue and working on a correction.
Feb 18, 00:10 UTC
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

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