Resolved
This incident has been resolved.
Posted Dec 09, 2025 - 19:28 UTC
Update
Validation complete. Deployment successful.
Posted Dec 09, 2025 - 19:27 UTC
Update
Deployment complete, running validation.
Posted Dec 09, 2025 - 17:16 UTC
Update
Primary upgrade validated, proceeding with remaining critical upgrades.
Posted Dec 09, 2025 - 16:56 UTC
Update
Completed non-critical upgrades, continuing with primary critical upgrade.
Posted Dec 09, 2025 - 16:27 UTC
Identified
Plume Japan Production Cloud is under maintenance due to a deploying 1.152.8 version to cloud.. An event will be created here denoting the completion of the maintenance.
Posted Dec 09, 2025 - 15:28 UTC
This incident affected: API (App login APIs, Subscriber location APIs, Subscriber device summary APIs, Subscriber device detail APIs, Subscriber node (Gateway or Extender) APIs, Subscriber summary APIs), Onboarding services network connectivity (Onboarding - Subscriber cloud assignment redirector, Onboarding - Subscriber cloud controller, Onboarding - Subscriber network statistics collection), AWS infrastructure (AWS athena-ap-northeast-1, AWS docdb-ap-northeast-1, AWS dynamodb-ap-northeast-1, AWS ec2-ap-northeast-1, AWS ecs-ap-northeast-1, AWS eks-ap-northeast-1, AWS elasticache-ap-northeast-1, AWS elasticsearch-ap-northeast-1, AWS elb-ap-northeast-1, AWS glue-ap-northeast-1, AWS kms-ap-northeast-1, AWS lambda-ap-northeast-1, AWS rds-ap-northeast-1, AWS s3-ap-northeast-1, AWS emr-ap-northeast-1, AWS route53-ap-northeast-1), Misc services (Optimizer, Guard, Overlord), and Misc. 3rd Party Infrastructure (Heroku).